Welcome to Surya Mustard Oil. These Terms & Conditions govern your access to and use of our website, including browsing our products, submitting enquiries, and placing orders where online purchasing is available.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.
Surya Mustard Oil offers mustard oil products for cooking and other intended uses as described on the website.
We make reasonable efforts to ensure that product descriptions, images, packaging details, and other information are accurate. However, slight variations in colour, packaging, appearance, or presentation may occur.
Customers should always refer to the actual product label for ingredients, usage instructions, storage requirements, batch details, manufacturing information, and applicable safety information.
All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
If a product becomes unavailable after an order is placed, we will make reasonable efforts to inform the customer and arrange an appropriate resolution.
Product prices and applicable charges will be displayed on the website where online purchasing is available.
Prices may change from time to time without prior notice. The price applicable to an order will generally be the price displayed at the time the order is placed, subject to correction of genuine pricing errors and applicable law.
Any applicable taxes, shipping fees, or additional charges will be communicated during checkout, where relevant.
Payments must be made through the payment methods offered on the website. Payment processing may be handled by third-party service providers under their respective terms and policies.
Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.
An order acknowledgement does not necessarily mean that the order has been finally accepted. Orders may be reviewed or declined in cases such as product unavailability, incorrect pricing, suspected fraudulent activity, or incomplete information, subject to applicable law.
Where an order cannot be fulfilled, we will make reasonable efforts to notify the customer and arrange any refund due in accordance with applicable law and our relevant policies.
We aim to process and deliver orders within the estimated timelines communicated at checkout or through our customer support channels.
Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather conditions, transportation disruptions, or other unforeseen events.
Customers must provide a complete and accurate delivery address and contact number. Additional delivery attempts, address corrections, or other charges, if applicable, will be communicated where appropriate.
For more information, please refer to our Shipping & Delivery Policy.
Order cancellations, returns, replacements, and refunds will be handled according to our Refund & Cancellation Policy and applicable law.
Customers should contact us promptly if they receive a damaged, leaking, defective, incorrect, or incomplete product.
For food products such as mustard oil, returns may be subject to hygiene, product integrity, packaging, and applicable legal requirements. Nothing in these terms is intended to exclude any consumer rights or remedies available under applicable law.
Approved refunds will be processed through the relevant payment method or another lawful arrangement, as applicable.
When using our website, you agree to:
We reserve the right to take appropriate action against misuse of our website, subject to applicable law.
All content on this website, including the Surya Mustard Oil name and branding, logos, product images, text, graphics, design elements, and other materials, is owned by or lawfully used by Surya Mustard Oil and its respective rights holders.
You may not reproduce, copy, distribute, modify, publish, or commercially use any website content without prior written permission from the relevant rights holder, except where permitted by law.
We strive to keep our website accurate, accessible, and up to date. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We reserve the right to update, modify, suspend, or discontinue website features when reasonably necessary, subject to applicable law.
To the extent permitted by applicable law, Surya Mustard Oil will not be liable for indirect or consequential losses arising from the use of, or inability to use, the website.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights and remedies.
Our website may contain links to third-party websites or use third-party services for payments, shipping, analytics, or other purposes.
We do not control the independent content, terms, or privacy practices of third-party websites. Customers should review the relevant terms and policies before using those services.
Personal information submitted through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.
By using the website, you acknowledge that you have had the opportunity to review our Privacy Policy.
We may revise these Terms & Conditions from time to time to reflect changes in our products, services, website functionality, or applicable laws.
Updated terms will be published on this page with a revised “Last Updated” date. Continued use of the website after an update will be subject to applicable law and the terms governing that use.
These Terms & Conditions are governed by the applicable laws of India.
Any disputes arising in connection with the website or purchases will be handled in accordance with applicable Indian law. Nothing in these terms is intended to restrict a consumer’s right to approach a competent consumer dispute redressal authority or other forum available under applicable law.
If you have any questions about these Terms & Conditions, please contact us:
Brand Name: Surya Mustard Oil
Website: https://suryamustardoil.com/
Email: bansal.manish46@yahoo.com
Phone: +91-8769806620
We will make reasonable efforts to address your questions and concerns.
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