Surya Mustard Oil

Surya Mustard Oil – The Taste of Tradition.

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Privacy Policy

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1. Introduction

Welcome to Surya Mustard Oil. We respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Your name, phone number, email address, billing address, shipping address, and other details you provide when placing an order or submitting an enquiry.

  • Order Information: Details of products purchased, order history, delivery preferences, and payment status.

  • Payment Information: Payments may be processed through third-party payment service providers. We do not intend to store complete payment card details on our website.

  • Technical Information: Your IP address, browser type, device information, website usage data, and other information collected through cookies or similar technologies.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To process, confirm, and deliver your orders.

  • To respond to your questions, feedback, and product enquiries.

  • To provide customer support and order updates.

  • To improve our website, products, and customer experience.

  • To communicate important information about our services and policies.

  • To prevent fraudulent transactions, misuse, and unauthorized activities.

  • To comply with applicable legal and regulatory requirements.

We will use your information for marketing communications only where permitted by applicable law and, where required, with your consent.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, support shopping cart operations, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping cart and checkout features.

5. Sharing of Information

We do not sell your personal information to third parties. However, we may share relevant information with trusted service providers when necessary to operate our business, including:

  • Delivery and logistics partners for shipping orders.

  • Payment service providers for processing transactions.

  • Website hosting, maintenance, analytics, and technical support providers.

  • Legal or regulatory authorities when disclosure is required by law.

These parties may receive only the information necessary to perform their respective services, subject to applicable requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of data transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, record keeping, dispute resolution, and compliance with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable law.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Raise concerns or submit a complaint regarding the handling of your personal information.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate under their own privacy policies, and we are not responsible for their privacy practices or content. We encourage you to review their policies before sharing personal information.

10. Children’s Privacy

Our website is intended for a general audience and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws. Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

Brand Name: Surya Mustard Oil
Website: https://suryamustardoil.com/surya/
Email: bansal.manish46@yahoo.com
Phone: +91-8769806620

We will make reasonable efforts to respond to your privacy-related requests in accordance with applicable law.